SEATTLE--September 26, 2007--Amazon.com, Inc. (NASDAQ:AMZN) today announced its Kennewick, WA Customer Service Center is seeking to hire more than 250 full-time and part-time customer service positions for the 2007 holiday season.
The Kennewick Customer Service Center was established in November 2005 and provides telephone and email customer service support for the Amazon.com website and its affiliates. Customer Service Associates respond to questions and help resolve problems that customers may have regarding orders placed on the Amazon.com website.
Amazon.com is seeking highly motivated individuals who have a high school degree (or equivalent), and who have previous customer service experience. Computer and Internet navigation skills, as well as excellent written and verbal communication skills are also required. Amazon.com will provide extensive initial and ongoing technical training to all Customer Service employees.
Base pay for new hires is $9.50 per hour and there is a seasonal bonus opportunity of an additional $1.00 for every hour worked during the months of October, November and December. The Kennewick center is open 5:45 am - 2:00 am, 7 days a week.
Amazon.com employees all share a common denominator: they are customer-focused and hard working. Employees at the Kennewick location make hard work and fun a priority, and employee activities include potluck dinners, decoration contests, charity events, team outings and other team and individual celebrations.
"Our goal is to hire smart, friendly and dedicated people with a strong work ethic and to give them the opportunities and training they need to succeed," said Shivi Shankaran, Senior Site Leader, Kennewick. "We focus on working hard, having fun and making history as Earth's Most Customer Centric Company."
Many seasonal associates move onto regular positions at the Kennewick Customer Service Center, based on performance and business need.
Applications are available at the Kennewick Worksource office or at the Amazon.com location at 7011 West Canal Drive, Suite G in Kennewick. Applicants may also apply online at www.amazon.com/careers.
MEDIA CONTACT:
Amazon.com Public Relations Media Line 206.266.7180
Amazon-pr@amazon.com
www.amazon.com/pr
About Amazon.com
Amazon.com, Inc., (Nasdaq: AMZN), a Fortune 500 company based in Seattle, opened on the World Wide Web in July 1995 and today offers Earth's Biggest Selection. Amazon.com, Inc. seeks to be Earth's most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices. Amazon.com and other sellers offer millions of unique new, refurbished and used items in categories such as health and personal care, jewelry and watches, gourmet food, sports and outdoors, apparel and accessories, books, music, DVDs, electronics and office, toys and baby, and home and garden.
Amazon and its affiliates operate websites, including www.amazon.com, www.amazon.co.uk, www.amazon.de, www.amazon.co.jp, www.amazon.fr, www.amazon.ca, and the Joyo Amazon websites at www.joyo.cn and www.amazon.cn.
As used herein, "Amazon.com," "we," "our" and similar terms include Amazon.com, Inc., and its subsidiaries, unless the context indicates otherwise.
Forward-Looking Statements
This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Actual results may differ significantly from management's expectations. These forward-looking statements involve risks and uncertainties that include, among others, risks related to competition, management of growth, new products, services and technologies, potential fluctuations in operating results, international expansion, outcomes of legal proceedings and claims, fulfillment center optimization, seasonality, commercial agreements, acquisitions and strategic transactions, foreign exchange rates, system interruption, significant amount of indebtedness, inventory, government regulation and taxation, payments and fraud. More information about factors that potentially could affect Amazon.com's financial results is included in Amazon.com's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K for the year ended December 31, 2006, and all subsequent filings.