SEATTLE—(BUSINESS WIRE)—June 20, 2024— Amazon Business (NASDAQ: AMZN), the company’s online business-to-business procurement store, today announced a number of new technology features including the Amazon Business App Centre, and System for Cross-domain Identity Management. Amazon Business also made a number of updates to its Budget Management and Guided Buying solutions. These technologies are designed to help business customers, including multinational enterprises, universities, government agencies, education organizations, and healthcare networks, simplify and modernize the way they shop for business supplies.

"Amazon Business wants to change how companies shop for supplies through our expansive selection, deep discounts, and smart capabilities,” said Shelley Salomon, worldwide vice president of Amazon Business. “We don't just react to the biggest challenges our customers have shared with us; we get ahead of them with new technologies so our customers can use their resources to navigate the unexpected and continue expanding their business.”

Recent research conducted by Amazon Business revealed that U.S. procurement teams are struggling to drive efficiencies within their organization, with close to 49% of respondents reporting complexity of systems and multi-step processes as the main contributors to this problem. As a result, 95% of procurement leaders acknowledge that there’s a need to optimize their procurement functions. Specifically, respondents feel that business buying is cumbersome, convoluted, and time-consuming. Instead of a convenient, intuitive, and personalized experience, teams are spending too much time performing tasks related to processing orders and leaders see improved procurement tools as the solution for this challenge.

To help address this challenge, Amazon Business has introduced and upgraded several tools available to business buyers in Canada, France, Germany, Italy, the United Kingdom, and the United States, including:

  • Amazon Business App Centre is a new one-stop shop where business customers can discover, quickly set-up, and connect their Amazon Business account with more than 25 third-party applications from around the world. Solutions in the App Centre include integrated shopping, accounting management, expense management, inventory management, rewards and recognition, and business analytics. The App Centre helps save leaders time and money through a single point of discovery as well as eliminating or reducing the need to develop a custom solution for their organization.
  • System for Cross-domain Identity Management is a new feature that automatically syncs users and group data from their organization’s identity provider with their Amazon Business account. This feature, available for current Amazon Business customers under their Business Settings page, helps administrators spend less time on maintaining and updating their Amazon Business account.
  • Budget Management streamlines the process of setting and reviewing time-bound budgets across an organization. Now, business customers can set spend thresholds and make budget amounts visible to buyers to get ahead of overspending. Amazon Business also launched new ways for leaders to actively manage their budgets including real-time tracking and usage reports, notifications when a budget is about to expire, pre-purchase approvals, and an option to create one purchase order (PO) instead of multiple, manual orders. These updates empower procurement buyers to make informed purchasing decisions for their organization while reducing the amount of time leaders spend auditing their purchases.
  • Guided Buying makes it easier for leaders to manage employee spending by steering buyers to purchase decisions that align with their organization’s preferences and goals. Leaders with an eligible Business Prime plan can also restrict, block, and require an approval for certain products or categories. Through easy-to-follow visuals, Guided Buying helps procurement leaders save time educating their employees on what items they should or should not purchase.

Amazon Business makes business buying simpler by offering the same easy-to-use experience customers know and love from Amazon. Since launching in the U.S. in 2015, and in Canada in 2019, Amazon Business has empowered businesses of all sizes through expansive selection, deep discounts, and smart capabilities. Today, Amazon drives roughly $35B in annualized global gross sales and has more than 6 million customers worldwide including 96 of the Fortune 100, 66 of the FTSE 100, and 37 of the DAX-40 companies. Working closely with customers to understand their business buying challenges, Amazon Business continues to develop new technologies that make it easy for organizations and administrators to define, meet, and proactively measure progress toward their purchasing budgets and goals. Amazon Business is now a strategic partner to businesses in 10 countries including Canada, France, Germany, India, Italy, Japan, Mexico, Spain, the United Kingdom, and the United States.
“As a purchasing manager for a large public school district, I know all too well that teachers don’t have extra time during the day to buy the supplies they need. Amazon Business makes the buying process easy as teachers are already familiar with the Amazon shopping experience,” said Greg Long, purchasing manager at Seminole County Public Schools. “One of our favourite Amazon Business features is Budget Management. It gives teachers visibility into our budget so they know how much they have to spend, making it easier to stay within our annual budget.”

Visit the Amazon Business website to learn more.
About Amazon Business
Amazon Business helps millions of customers worldwide—from small businesses, schools, hospitals, non-profit organizations, and government agencies, to large enterprises with global operations—reshape their procurement with cost and time savings, greater productivity, and insightful purchasing analytics. Procurement and business leaders enjoy convenient shipping options on hundreds of millions of supplies across categories like office, IT, janitorial, food service, and professional medical supplies. Customers also have access to a variety of business-tailored features and benefits, Business Prime, business-only pricing and selection, single or multi user business accounts, approvals workflow, purchasing system integrations, payment solutions, VAT invoicing tools, dedicated customer support, and more. Amazon Business is currently available in the United States, Canada, United Kingdom, Germany, France, Italy, Spain, Japan, and India. For more information, visit