September 12th 2024, India: Amazon India today announced that it has created more than 110,000 seasonal job opportunities across its operations network, as it gears up to serve millions of customers across India during the upcoming festive season. These opportunities include direct and indirect jobs across India in cities such as Mumbai, Delhi, Pune, Bangalore, Hyderabad, Kolkata, Lucknow, and Chennai, among others. Notably, Amazon has hired thousands of women associates as well as close to 1900 PWD (persons with disabilities) into its existing network. Amazon India has already onboarded a majority of these new hires.

Sharing his thoughts on the announcement, Dr. Mansukh Mandaviya, Union Minister of Labour & Employment and Youth Affairs & Sports said, “Amazon's commitment to create over 1 lakh seasonal employment opportunities across India is a commendable step towards bolstering the nation's workforce during the festive period. It is encouraging to see the company hiring a significant number of women and persons with disabilities for these roles while prioritizing the well-being of its associates through initiatives focused on their safety, healthcare, and educational support. We commend such efforts by Amazon and other corporates to generate inclusive employment opportunities while upholding worker welfare."

"We are committed to providing customers across every serviceable pin-code in India with fast and reliable deliveries this festive season. To meet this goal, we have hired over 1.1 lakh additional people to strengthen our fulfillment and logistics network and ensure we can handle the increased demand seamlessly. A number of these associates continue to work with Amazon even after the festive season and many others return year after year to work with Amazon. Our focus remains on ensuring the safety and wellbeing of all our associates, whether they are working in our buildings or out making deliveries to customers. Our nationwide infrastructure is an engine for creating job opportunities and our focus remains on creating a safe, equitable and empowering environment with social security and financial wellbeing benefits”, said Abhinav Singh, VP - Operations, Amazon India.

"I feel fortunate to be part of Amazon's mission to provide fast and reliable services to the customers. The supportive work environment and the emphasis on health and safety make it a great place to work. I'm proud to contribute to a company that values its employees and offers opportunities for personal and professional growth," said Neha Devi, one of the associates who joined Amazon as part of this seasonal hiring.

As part of its commitment to support the well-being of associates, Amazon India has implemented a range of initiatives focused on associate wellbeing including the recently launched Project Ashray, which offers dedicated resting points for delivery associates across Delhi NCR, Mumbai, and Bengaluru. Amazon also has specific welfare programs like Sushruta which offers comprehensive healthcare support to truck drivers through early detection, diagnosis, and health camps across key regions and the Pratidhi Scholarship which provides scholarships to associates' children for quality education amongst other such initiatives.

Other benefits available for Amazon associates

  • Industry leading infrastructure and amenities – Designed to ensure a safe and comfortable working environment for the employees and associates, all Amazon FCs provide access to safe drinking water, clean washrooms, and cafeteria facilities. The cafeterias are air-conditioned with adequate number of seating spaces, and have amenities such as Tea/Coffee/Snack vending machines, Microwaves, etc.
  • Onsite Medical Facilities – Our on-site first-aid (“AMCARE”) facilities are available to anyone needing immediate first-aid attention or rest. Any employee or associate who isn’t feeling well has access to a bed or a resting space, oral hydration, heating pads, as well as assistance from a qualified nurse available at the building. If an employee or associate isn’t feeling better after visiting the AMCARE facility, they’re referred to a nearby hospital or sent to their home in a company provided facility.
  • Safety during weather-related disruptions – We leverage an Amazon-developed forecasting tool to provide alerts when increasing levels of heat or severe weather events are expected. Once a severe weather alert is flagged, activities and a timeline to act are prepared. For instance, if increasing heat or humidity inside buildings is found, teams act to provide comfortable working conditions, including temporarily suspending work. All employees, associates and partners receive training on the signs and symptoms of heat-related illness, environmental and personal risk factors, hydration guidance, and other tips from public health and medical professionals.
  • Financial Wellbeing – Amazon has been proactively working on initiatives that upskill associates by addressing knowledge gaps that may exist around basic financial wellbeing topics and government support programs. The financial well-being programs are rolled out through a mix of online education program for awareness building and physical financial wellbeing camps (called "Samriddhi camps"). Since February 2023, through the ‘Samridhi’ camps, we drove enrollments to two key Govt programs- E-Shram (Pradhan Mantri Suraksha Bima Yojana) and Health ID (Pradhan Mantri Jan Aarogya Yojana). In partnership with government affiliated Common Service Centers ("CSC"), we have set up enrollment booths across 200+ buildings across Amazon's operations network in India, benefitting 25k+ associates.
  • Working 5 days a week – Associates working in our buildings get 2 off-days every week. Additionally, all associates are entitled to mandatory holidays/optional holidays /annual leaves/sick Leaves/casual leaves, as per the state shops and commercial establishment rules.
  • Social Security benefit – All associates working at our buildings are entitled to provident fund (PF), Employees State Insurance Corporation (ESIC) and Gratuity benefits, in accordance with applicable laws.
  • Insurance protection against accidents and injury – Over and above the minimum statutory requirement of ESIC, all associates at our FCs are covered under Group Mediclaim Insurance, Group Personal Accident Insurance and Group Term Insurance.
  • Inclusive workplace – We provide industry-leading facilities and working conditions to ensure that all associates have a positive experience at our buildings. Amazon recently received a National Award – ‘Divangjano ke Liye Sarvashrestha Niyokta (Best Employer for People with Disabilities)’ from the Hon’ble President of India in December 2023, for our inclusive hiring practices.

Amazon India has built a strong nation-wide fulfilment and delivery network that is helping more than 1.4 million sellers serve customers across the country. The company has fulfilment centres spread across 15 states, offering 43 million cubic feet of storage space for seller inventory; sortation centres in 19 states; along with a network of close to 2,000 Amazon-operated and partner delivery stations. Also, it has 28,000 'I Have Space' partners and thousands of Amazon Flex partners, who are ready to deliver smiles to customers across the country. This is further strengthened by Amazon’s symbiotic public and private partnerships.
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