Best Buy Selects AWS as Its Strategic Cloud Provider
Consumer electronics retailer teams up with AWS to further unleash the innovative work of its technology teams and advance its mission to create world-class digital experiences for its customers
“Our purpose to enrich lives through technology has never been more important, and this new partnership with AWS is another step in our commitment to deliver outstanding experiences for our customers,” said
Best Buy—recently named one of Fast Company’s Best Workplaces for Innovators—is known for its culture of innovation and use of technology and analytics to better serve customers, including responding with significant flexibility to external challenges. For example, using advanced cloud technologies, part of which were already supported by AWS, Best Buy was able to deploy an industry-leading curbside pickup experience in just two days at the beginning of the COVID-19 pandemic. Almost two years later, this service continues to allow customers to safely pick up technology products essential to working and learning from home.
Using the breadth and depth of AWS Cloud capabilities, Best Buy’s product teams and engineers continue to transform the way people buy technology. By applying AWS compute, storage, database, and security services, Best Buy creates new experiences for its customers, including the ability to interact virtually with experts to receive live demos of physical products. Combining AWS’s advanced cloud technologies with Best Buy’s company-wide agile development model fuels new offerings such as Best Buy’s Totaltech program. Totaltech provides members with access to 24x7 tech expertise delivered via an AWS-powered chatbot and a heightened sense of confidence that their tech support needs can be resolved quickly.
“Best Buy is transforming the way people buy technology and is using AWS’s comprehensive set of cloud services to accelerate its innovation. Thousands of retailers like Best Buy continue to trust AWS as their cloud provider of choice because of our ability to help them remain agile and innovate faster to meet the demands of the constantly evolving retail landscape,” said
Through this strategic collaboration with AWS, Best Buy will also accelerate the pace of its cloud migration and implementation of its cloud-first strategy, beginning with moving additional retail operations workloads from on-premises data centers to AWS. Moving forward, Best Buy will expand its use of AWS capabilities and
In addition, the collaboration will give Best Buy’s growing teams of skilled technologists access to AWS Training and Certification’s comprehensive cloud training curriculum and resources. These training resources will give Best Buy teams new skills development opportunities and help Best Buy achieve its goal of being one of the best companies to work for, especially for technical talent. Best Buy has committed to hiring 1,000 new employees to its technology team—with 30% of them being diverse, specifically Black, Latinx, Indigenous, and women—and has growing tech and data science hubs in
For over 15 years,
About Best Buy
Best Buy’s purpose is to enrich lives through technology. Best Buy does that by leveraging its unique combination of tech expertise and human touch to meet its customers’ everyday needs, whether they come to a Best Buy store, BestBuy.com, the Best Buy App or invite us into their homes. For more information, visit corporate.bestbuy.com.