Press release

Santander’s Openbank Goes All-In on AWS

November 28, 2018 at 9:00 AM EST

Santander Group's 100 percent digital bank now powered by the world’s leading cloud

 

SEATTLE--(BUSINESS WIRE)--Nov. 28, 2018-- Today, Amazon Web Services, Inc. (AWS), an Amazon.com company (NASDAQ: AMZN), announced that Openbank, a subsidiary of Santander Group, runs on the world’s leading cloud for the most reliable infrastructure and the ability to innovate quickly and more frequently on behalf of its 1.3 million customers in Spain. The digital bank will run production workloads on AWS, including its website, mobile application, and core banking system. Openbank plans to expand internationally using AWS’s global infrastructure to increase redundancy and fault tolerance by replicating key systems across geographic regions.

Openbank chose AWS for its operational expertise, breadth of functionality, commitment to security, and understanding of the financial services industry, enabling the bank to innovate its business in the cloud. Openbank worked with AWS to migrate its mission-critical data lake from on-premises to a cloud-based architecture. The data lake now uses Amazon Simple Storage Service (Amazon S3), Amazon Lambda, and Amazon Athena for a more flexible environment that empowers Openbank data scientists and engineers to harness and analyze customer data so that they can make better informed decisions faster. In addition, Openbank leveraged Amazon Elastic Container Service (Amazon ECS) to create a web and mobile front-end application that supports digital interactions with bank customers such as performing credit risk analysis, requesting new loans, and recommending investment strategies.

“AWS enabled us to launch a secure and reliable digital bank in a multinational environment, complying with European regulation in record time,” said Cristóbal Miralles, Chief Technology and Operating Officer at Openbank. “We are using the most comprehensive set of cloud services to evolve our customer service models, and help us meet the rigorous requirements of stakeholders and regulators who need transparency into and proof of robust security architectures that protect both our customers and proprietary data. We plan to leverage AWS’s advanced machine learning technologies like Amazon SageMaker to automate tasks related to financial operations and use more analytics capabilities to gain deeper insights into what our customers desire most.”

“Entrepreneurial-minded financial services organizations like Openbank are creating entirely new market segments on AWS,” said Mike Clayville, Vice President, Worldwide Commercial Sales at AWS. “Santander’s Openbank collaborated with our industry experts to reassess their operating models, build anew, and implement strategies to accelerate product development, delivery, and upgrades in the cloud—all without compromising security and compliance. They are using AWS’s analytics services, big data capabilities, and machine learning services to make decision-making a science, rather than a guessing game, which has already had a major impact on the bank’s plans for long-term growth and expansion.”

About Amazon Web Services

For over 12 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud platform. AWS offers over 125 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 57 Availability Zones (AZs) within 19 geographic regions around the world, spanning the US, Australia, Brazil, Canada, China, France, Germany, India, Ireland, Japan, Korea, Singapore, and the UK. AWS services are trusted by millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure, make them more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.

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About Openbank

Openbank is the 100% digital bank of Santander Group, with more than 1.2 million clients and $10 billion in customer resources. Openbank has been recognized by Consumer Associations as the leading bank in customer experience, and has the highest Customer Net Promoter Score (NPS) of all Spanish banks. It has relaunched its technology stack, with a new set of cloud based components and full machine learning capabilities for its AML, fraud, commercial and credit risk activities. Openbank offers its clients a full range of retail banking products, covering from digital loans and mortgages to a fully automated and digital investment and brokerage platform with robo-advisor. Its customers access the bank through the web, mobile or 24/7 call center. For more information visit openbank.es

Source: Amazon Web Services, Inc.

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