London. November 18, 2003: Leading online retailer Amazon.co.uk (www.amazon.co.uk) and the UK's leading specialist bookseller Waterstone's (www.waterstones.co.uk) today announced an extension to their multi-year e-commerce agreement. Under the agreement, Amazon.co.uk provides Waterstone's with an e-commerce solution of technology services, site content, product selection and customer service for the cobranded "Waterstone's working with Amazon.co.uk" website. Amazon.co.uk acts as the seller of record, providing inventory, fulfilment and customer service for the site.

Waterstone's teamed up with Amazon.co.uk to relaunch www.waterstones.co.uk in October 2001. The site features Amazon.co.uk's vast books selection, low prices, editorial reviews, personalisation and recommendations technology and streamlined 1-Click® ordering. Waterstone's provides distinctive editorial content for the site, including book news and features, interviews with leading writers, regular columnists and store location and events information.

 

  • We are pleased to extend our strategic alliance with Amazon.co.uk, which provides our customers with the best that Waterstone's and Amazon has to offer

said Lesley Miles, Marketing Director for Waterstone's.

  • This partnership has enabled us to offer customers our own unique features and content alongside Amazon.co.uk's industry-leading online operations, fulfilment and after-sales support.
  • Our continuing alliance with Waterstone's is great news for their customers

said Robin Terrell, Managing Director at Amazon.co.uk.

  • We are committed to providing customers with the best possible online experience, through offering low prices, a vast book selection and a site that is quick and easy to use. We share Waterstone's passion for serving book lovers in the UK and we look forward to working with them further to build their online business.

Terms of the agreement were not disclosed.

For further information please contact the Amazon.co.uk press office on 020 8636 9280.

About Amazon.co.uk

Amazon.co.uk opened its virtual doors in October 1998, and strives to be the world's most customer-centric company, where customers can find and discover anything they might want to buy online. Amazon.co.uk and sellers list millions of new and used items in categories such as Books, Music, Video, DVD, Software, PC & Video Games, Electronics & Photo, Home & Garden, and Toys & Games!. Through Amazon Marketplace, zShops and Auctions any business or individual can sell virtually anything to Amazon.co.uk's millions of customers. Amazon.co.uk customers enjoy the benefits of industry-leading online-shopping technology, such as secure credit-card payment, personalised recommendations, streamlined, 1-Click® ordering and hassle-free Bid-Click® auction bidding. Through Amazon Anywhere, Amazon.co.uk is also available on mobile phones with WAP technology--see www.amazon.co.uk/anywhere for details.

Amazon.com and its affiliates operate seven websites: www.amazon.com, www.amazon.co.uk, www.amazon.de, www.amazon.fr, www.amazon.co.jp, www.amazon.ca, and www.joyo.com.

As used herein, "Amazon.com," "we," "our" and similar terms include Amazon.com, Inc., and its subsidiaries, unless the context indicates otherwise.

Forward-looking Statement

This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Actual results may differ significantly from management's expectations. These forward-looking statements involve risks and uncertainties that include, among others, risks related to potential future losses, significant amount of indebtedness, competition, management of growth, potential fluctuations in operating results, fulfillment center optimization, seasonality, commercial agreements, acquisitions, and strategic transactions, foreign exchange rates, system interruption, international expansion, consumer trends, inventory, limited operating history, government regulation and taxation, fraud, and new business areas. More information about factors that potentially could affect Amazon.com's financial results is included in Amazon.com's filings with the Securities and Exchange Commission, including its Annual Report on Form 10-K for the year ended December 31, 2003, and all subsequent filings.